We reserve the right to reject any merchandise returned to our warehouse without prior approval. To be accepted by us, the merchandise must be from our regular stock and unused, clean and resalable. The return of special non-stock items or substantial quantities of stock items will be at the discretion of the manufacturer. A handling charge of at least 25% will be made unless otherwise agreed to in advance. All charges incurred by us will be passed on in full as part of the handling charge. All returned products must be F.O.B. our warehouse. To assist in the expeditious handling of your returns, please include the return authorization number, invoice reference number, and date on which you purchased the merchandise from us, and specify in some detail the reason for which the merchandise is being returned.
The cancellation of an order for merchandise specially ordered will not be accepted by us until acknowledged and accepted by the manufacturer from whom the item was ordered, and such cancellation, if accepted, will be subject to such terms and conditions, including cancellation charges, as may be imposed by the manufacturer of the product involved.
Open account terms are extended to customers who have made satisfactory arrangements for credit. Orders from customers who do not arrange to open accounts will be shipped C.O.D. A past due penalty will be added to all delinquent accounts, plus the account may be closed.
Sales tax will be added to all invoices unless you have furnished us with a sales tax exemption certificate for your purchases. Unless specified otherwise, all quotations are exclusive of any sales or use tax.